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Crew Alert!

Political unrest in BKK turned violent this week. With that situation, a "crew alert" and risk analysis has been issued by Corporate Security. It is attached hereto for your reference and exchange with our Members, as required. This 'crew alert' is being made available to crews departing for BKK and included in associated briefings.

Today's update of the situation in BKK comes from NWA's Station Operations Manager, who has reported that the situation is confined to limited areas of the city and is between the police officers and protestors. There is currently no sign that this situation will extend to the downtown area, crew hotel and/or the airport. There has been no impact to airport operations. However, all crewmembers on layovers are being cautioned to avoid the affected areas noted.

The situation is being closely monitored and further updates will be forthcoming. Again, everyone flying BKK needs to exercise vigilance and good judgment - and closely follow the crew instructions contained in the 'crew alert'.

Security

Working for You 24/7 . . . the focus of Air Safety, Health & Security (ASHS) is on NWA Flight Attendants' workplace and working lives. Your Air Air Safety, Health & Security Committee is here to represent FA interests - both at the Local and MEC level - in efforts to reduce injuries and accidents, promote improved working conditions and protect/support FA health and well-being.
Fly safely, stay healthy and remain vigilant!

CrewPASS - Expedited Security Clearance for FAs

You may have read or heard about this proposed concept of security clearance for crews, providing a means of confirming the identity and employment status of individual crewmembers as 'trusted fliers'. The intent of CrewPASS is to expedite access to the sterile areas of airports, increase throughput at security checkpoints and ensure more efficient use of TSA screening resources by focusing on not only dangerous objects but, importantly, detecting evidence of criminal intent and related behaviors.

Currently, CrewPASS is only designed for pilots and now being tested in a 60-day 'demonstration program' at three major U.S. airports, concluding at the latter part of September. It has been stated that Flight Attendants are not included at this time due to the specifics of the databases involved and required 'vetting'. AFA-CWA continues our advocacy for the expansion of CrewPASS to include all Flight Attendants, meeting the Congressional mandate to provide enhanced and expedited screening for all crewmembers. We continue these efforts through the Coalition of Flight Attendant Unions, representing the majority of U.S. flight attendants.

Postcards from the FAA!  Certificate Updates / Fatigue Study

The FAAs Civil Aviation Registry is responsible for the database of flight attendant certificates.  They are currently updating/verifying their database records for approximately 60,000 randomly selected flight attendants. If you receive a postcard from the FAA, Civil Aerospace Medical Institute, please complete the card and return it immediately.  Do not throw it away. 

Of the 60,000 flight attendants that receive the postcard the FAA Flight Attendant Certificate Registry will then be used to randomly select 30,000 flight attendants to participate in the upcoming Flight Attendant Fatigue Survey. 

AFA CWA has been very active in the funding and development of the survey to address flight attendant fatigue.  This flight attendant fatigue survey is one part of our important ongoing efforts to improve duty and rest provisions for all flight attendants and enhance safety.

Even if you have not received the postcard, you can update your information electronically at:
http://www.faa.gov/licenses_certificates/airmen_certification/airmen_services/

Thank you for your participation in our ongoing effort to fight fatigue and improve aviation safety. 

Posted by jrook on 10/23 at 08:12 AM

WHY OUR UNION MATTERS’

‘THE SAFETY ANGLE . . . . . . . WHY OUR UNION MATTERS’
CURRENT WORKPLACE IMPROVEMENTS ACHIEVED


*Contractual recognition that Flight Attendant safety, security and health are an essential part of our working environment - and the company’s accountability to work with the Union’s Safety, Security & Health Committee to identify and resolve related concerns (Section 22)br>

*Contractually-mandated notification by the company to the Union of specific events and incidents (such as Red/Yellow Emergencies) occurring daily - both on and off the aircraft - allowing our Union to advocate for required improvements - and, importantly, provide support to Flight Attendants involved. 

*Contractual recognition of the Union’s Accident Investigation Team (Go Team), allowing access to and support of Members involved in a serious incident or accident; access also to the accident site in accordance with NTSB policies.

*Contractually-mandated access to our workplace - on and off the aircraft - to inspect unsafe working conditions to support needed change.

*With the Union’s Safety, Security & Health Committee recognized by the company, opportunity afforded to have a direct voice in efforts to improve the FA workplace.  Recent accomplishments have included:  online Inflight Incident Reporting system (allowing required reports to be submitted from any computer); improved Turbulence Action Chart, focusing on improved CRM and injury reduction; and consistent use of Contagious Disease Notification Protocols in reporting such exposures by the company, allowing timely follow-up to Members.

*Advocacy for ‘Worksafe Initiatives’ to improve our workplace and working lives over the past several years - again, attributable to contractual ‘recognition’ and a strong commitment to Flight Attendant safety, security and health, resulting in the following:  advanced crew rest provisions on A330 aircraft, provisioning of onboard anti-bacterial hand cleansers, advocacy for hearing protection, lightweight (Atlas) serving carts provisioned on all international aircraft, direct input to Annual Recurrent Training programs to ensure inclusion of current topics and need-to-know policies/practices, and cabin interiors changes directly affecting FAs (for example, the B787 and reconfigured B757 and A319 aircraft).

*Continuing advocacy for the reduction of OJIs through efforts to improve equipment and practices, focusing on repetitive motion, exertion and stress-strain exposures. This also includes the obligation by the company to provide the Union with OSHA-reportable injury/illness logs for all crew bases and the use of such data by our Union to support needed changes.

Posted by NWA Webmaster on 10/09 at 10:15 AM

Single Service Cart Update

Your Voices Were Heard:
Single Service Cart Summit a Success

On Friday, May 16, our MEC Air Safety, Health and Security (ASHS) Chair and ASHS Service Subcommittee Chair , along with Council 95 President and MSP flight attendant Deana Klein, met with Northwest management to resolve ongoing concerns about weight, maneuverability and injuries resulting from the “single service cart” concept launched on April 8, 2008.

As a direct result of this meeting, provisions in Section 22 of our contract (Safety, Security and Health) and your continued feedback to ASHS, we are pleased to report that, beginning immediately, the Company has accepted and implemented our recommendation that, whenever possible, two flight attendants work one single service cart.  More details on this and other planned changes and improvements will be presented in a joint NWA/AFA-CWA email communication this week.

Even with these new service guidelines in place, your feedback remains invaluable.  Follow these steps to file complaints and offer suggestions:

  1. Submit your concerns and opinions to Northwest Inflight Services via the Flight Attendant Communication Center:

    • 1-866-612-0001 option 2;
    • In MSP, 612-726-6990;
    • ;
    • or on ATLAS
  2. Submit your concerns and opinions to the MEC ASHS Service Subcommittee Chair Chris Smith at:

    • or online via the Service Carts Feedback form, created especially for this purpose

Union representatives are not provided with FACC data, so you must submit your comments to both the FACC and AFA-CWA.

Thanks to everyone who participated by providing input to ASHS.  You have helped us achieve these changes together.

Fly safely, stay healthy and remain vigilant!

Posted by Communications on 05/18 at 02:53 PM